Get Started with Embrace

Get
Started
with
Embrace

Made to move with you

Versatile in every way
Wearable relief that adapts to different needs and moments.  

Flexible, ergonomic fit
Designed to move with your body, not sit on top of it.  

HeatFlow Core
Contouring heat coils keep warmth right where you need it.

Frequently Asked Questions

FAQs

Use

When Embrace is charging, the power indicator light on the button will blink according to the battery status.

  • Blinking red: 1-10% charged
  • Blinking orange: 10-30% charged
  • Blinking green: 30-99% charged

Once the light stops blinking and remains solid green, Embrace is fully charged and ready to use. If the light does not turn on, check that the power adapter and cable are securely connected. For best results, we strongly recommend using the included USB-C cable.

A full charge takes about 3 hours.

Embrace is designed to deliver soothing warmth while remaining gentle and safe on your body.

On the highest setting, it reaches a maximum temperature of 45°C (113°F) — the standard recommended level of heat that safely provides effective relief. However, personal preferences and sensitivity to warmth may vary, so we suggest starting on a lower setting and adjusting gradually until you find the level that feels best for you.

For added comfort and protection, we recommend wearing Embrace over a thin layer of clothing (such as a light t-shirt) rather than directly against bare skin.

Embrace offers three adjustable heat levels, so you can choose what feels best:

  • High: 45 °C (113 °F)
  • Medium: 40 °C (104 °F)
  • Low: 35 °C (95 °F)

Embrace is spot clean only. It’s not machine washable and should not be immersed in water.

To clean:

  • Use a soft, damp cloth to gently dab the surface
  • Use minimal water to prevent moisture from damaging the interior battery
  • Avoid chemicals, bleach, or abrasive cleaners
  • Do not iron, dry clean, or tumble dry
  • Do not hand-wash or soak in water

Got a question?

Read the instructions →

Need more help?

Contact us

Contact us

Email us at: hi@ostrichpillow.com

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Send us a message.

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Send us a message.

Explore the Ostrichpillow collection

Explore the Ostrichpillow collection.

Designed to pause

At Ostrichpillow, we believe in the pause as everyday self-care. Not indulgence or retreat—just a chance to reset.

We approach rest as a design challenge, creating products that are practical, sensory, and accessible. Every curve, stitch, and textile is chosen so comfort feels intuitive and inviting.  

The result: soft, original tools that support real moments of rest and make it effortless to pause.

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